Client Comments
“Ms. Kendrick is highly motivated
and committed to helping underserved populations.”
Tracy Clopton,
Ohio Department of Health
“Crystal managed the media
campaign extremely well, providing project updates, required
documentation and recommendations for improvement.”
Pat Hanrahan,
Hamilton County
“Ms.
Kendrick is very well spoken. The information she provided is
definitely useful.”
OB/GYN Resident,
Good Samaritan Hospital
" Immediately
we noticed a difference in sales.”
Mark Cross,
Deon’s Restaurant
"The Voice of Your Customer gave us a bird’s-eye view of how
employees were interacting with the customer. She gave us a
different way of looking at things and a fresh set of eyes so
I could see what we needed to improve on.”
Sidney Warren,
TCBY/Mrs. Fields
"Crystal was able to
transcend established communications patterns, maximize
participation and make all participants feel valued.”
Chris
Humphrey,
Success by 6
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We understand that we only exist as a result of our clients.
We design customized programs to create exceptional customer
experiences for a variety of organizations that ultimately
result in
increased profitability, employee retention, industry
recognition and a competitive advantage. Many of our clients
have been repeatedly recognized for outstanding leadership,
great working environments, excellent customer service and
successfully penetrating hard to reach and niche markets.
Due to the nature of our work, we do not identify many of our
clients for whom we provide mystery observations and/or
competitive analysis.
References for these efforts are available upon request.
Our Clients in the News
Strive Endorses Success By 6
October 2007
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