The Voice of
      Your Customer

Do you provide an EXCEPTIONAL customer experience…
or simply good products and services

  2008 - WBEC-SE WBE of the Year

  2007 - SCOMBC Emerging MBE of the Year
 

Affiliations

Community

Recognition

 
Client Comments

“Ms. Kendrick is highly motivated and committed to helping underserved populations.” 
Tracy Clopton,
Ohio Department of Health

“Crystal managed the media campaign extremely well, providing project updates, required documentation and recommendations for improvement.”
Pat Hanrahan,
Hamilton County

“Ms. Kendrick is very well spoken.  The information she provided is definitely useful.”
OB/GYN Resident,
Good Samaritan Hospital

"
Immediately we noticed a difference in sales.” 
Mark Cross,
Deon’s Restaurant


"The Voice of Your Customer gave us a bird’s-eye view of how employees were interacting with the customer. She gave us a different way of looking at things and a fresh set of eyes so I could see what we needed to improve on.” 

Sidney Warren,
TCBY/Mrs. Fields

"Crystal was able to transcend established communications patterns, maximize participation and make all participants feel valued.” 
Chris Humphrey,
Success by 6


Client: 
 United Way of Greater Cincinnati – Success By 6®

Name of Project:
Early Childhood Education Data Plan

Description of project: 

Facilitated group discussions of early childhood educators and administrators to assess benefits and challenges of implementing data management system and infrastructure that measures children’s preschool progress and identifies opportunities to improve kindergarten readiness through quality early childhood education.  Created final report to include summary and detail of responses with recommendations for a successful implementation.

Related documents:

Client Comments


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Cincinnati, Ohio 45206
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