The Voice of Your Customer participates in a variety of workshops and seminars in the areas of business development and customer service training for other marketing consultants and small business owners. The Voice of Your Customer also participates in trade shows, industry events and minority business conferences.
Hear what workshop attendees have said:
Managing Your e-Brand
Crystal L. Kendrick, President of The Voice of Your Customer hosted a Lunch and Learn Session, Managing Your eBrand. Participants learned to effectively manage their e-brand in the world of global competition, networking sites and search engine optimization. Participants also learned to leverage new tools and traditional marketing strategies to create a competitive advantage for their small businesses.
The Voice of Your Customer was contracted by a university to conduct workshops demonstrating how to delight your customers using customer surveys, secret shopping, focus groups and compliance monitoring. More
Madeira (OH) Chamber of Commerce Event
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